Ok, keeping with the cult theme.... Transcendental meditation is considered by some to be considered cult-like. According to Steve Hassan, author of several books on cults it "seeks to strip individuals of their ability to think and choose freely. (wikipedia) TM was started by Maharishi Mahesh Yogi and was made famous by the Beatles who visited him during their recording of Sgt. Pepper's. People who practice TM meditate for several hours a day and some even practice "Yogic Flying", which basically means levitation. (advanced only, prerequisite required) So, what's all this got to do with Boone?
Friday, May 1, 2009
Heavenly Mountain, Boone, NC
Ok, keeping with the cult theme.... Transcendental meditation is considered by some to be considered cult-like. According to Steve Hassan, author of several books on cults it "seeks to strip individuals of their ability to think and choose freely. (wikipedia) TM was started by Maharishi Mahesh Yogi and was made famous by the Beatles who visited him during their recording of Sgt. Pepper's. People who practice TM meditate for several hours a day and some even practice "Yogic Flying", which basically means levitation. (advanced only, prerequisite required) So, what's all this got to do with Boone?
Jonestown, Guyana
Thursday, April 30, 2009
Pseudo-Events vs. Reality TV
Monday, April 27, 2009
Miss California
Miss USA is the ultimate communicator. When we watch Miss USA and Miss America we want the prettiest, most talented and most articulate girl to win. And winning ultimately means representing your state and your country in the Miss Universe Pageant. Miss USA is suppose to communicate to the rest of the world that she is what the USA is all about… at least that’s the idea. So when Miss California answered Perez Hilton’s controversial question, truthfully, was she at fault? Some would say no and Perez, well here’s what he had to say on Larry King:
Is it Perez Hilton's place to judge her? Absolutely. Even though she gave a truthful answer, she was running for Miss USA, a national and worldwide title. Miss USA is also a widely televised event that almost all Americans watch. As a Miss USA contestant, in a pageant that is based solely on other people’s judgment, she should know that whatever she says is open for judgment. If she gives a controversial answer, she should be prepared to take all kinds of criticism, the bad and the good. Is Perez Hilton judging her too harshly? Maybe. But, it was his question, and if you know anything about Hilton, you know how harshly he judges others. If I was a contestant and Perez Hilton was a judge, I would make sure to impress him and win his vote. Because if you didn’t, he would make a fool out of you on his famous and widely read blog on the Internet, PerezHilton.com. I agree with Perez when he says, “Miss USA should be all-inclusive. She should be my Miss USA.” I think Miss USA is supposed to be represented by all Americans, not just the ones she sees fit.
Response to Dominos Prank
When you have a situation like this one (where two employees completely taint the reputation of an entire brand) strong public relations skills are going to be needed. Dominos is a national chain and the actions of the two employees reflect poorly on the brand and effect them hugely. Social media has played a huge role in this scandal. The video was spread widely and very quickly through Twitter, YouTube and Facebook. Therefore, it is going to be much harder to remove the video and to control the comments, groups, Tweets and blogs about the subject. As the article says, Dominos is dealing with a “digital crisis”.
I think that Dominos has done a good PR job of dealing with the situation and the employees. If I was the PR consultant I would have fired both of the employees and filed lawsuits against them, not only because what they did was wrong but to make a point that we do not tolerate things of that nature. Next, I would have advised Dominos to make a public apology on behave of the employees that screwed up and to explain the steps they are going to take to fix the situation. They would have mandatory health inspections of all of their stores and screenings of all of their employees. Yes, this would be very expensive, but it would be worth keeping their valued customers. Dominos would also need to make a statement that they will do a more thorough job of hiring new employees. This would hopefully prevent a situation like this from happening again.
The smartest step that Dominos has taken to deal with the situation is join social media networks like Twitter. This is extremely important and smart because this is how the video was spread so fast. They have started a Twitter account to address questions and concerns from customers. I would advise any company in a crisis communication situation to do this. Dominos is utilizing the Internet and social media and that will help them recover from this.